Cancellation Policy / Terms & Conditions
Licenced Tour Operator Conditions
Conditions relating to who can dive or snorkel at this site
1. You must be a Licenced Tour Operator with Parks Victoria and comply with all requirements under the Licenced Tour Operator System.
Conditions relating to what you must do when diving or snorkelling
2. You can only dive or snorkel during the time slot you've booked.
3. You must vacate the mooring at the conclusion of the booked time slot.
4. You must use the time slot that you have booked except when weather conditions make the site inaccessible.
5. Parks Victoria reserves the right to (or remove future access rights) cancel a permit or permits to access the mooring if there is an ongoing behaviour of non-compliance with the terms and conditions of previous mooring permits.
Cancellation Policy
30 days prior 50% cancellation fee of total booking amount. Less than 30 days prior 100% cancellation fee of total booking amount.
All bookings and payments are non-transferable unless weather conditions render the site inaccessible. In these circumstances bookings can be rescheduled to a more appropriate timeslot. Bookings cannot be rescheduled in any other circumstance.
To reschedule a booking unable to be fulfilled due to unsuitable weather contact Parks Victoria on 13 1963 within 24 hours of the original booking. Staff will facilitate an alternative booking slot for you.
All bookings require full payment at the time of booking.
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